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Terms and Conditions

1. Introduction
Welcome to Rushken. These Terms and Conditions govern your use of our website, www.rushken.co.ke, and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.

2. Use of the Website

  • You must be at least 18 years old to use this website or make purchases.

  • You agree not to use our website for any illegal or unauthorized purpose.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect fraudulent or harmful activities.

3. Product Information and Pricing

  • We make every effort to display accurate product descriptions, images, and prices. However, errors may occur, and we reserve the right to correct them.

  • Prices are subject to change without prior notice.

  • We do not guarantee that all items will be in stock at all times. If an item is unavailable after an order is placed, we will notify you and offer an alternative or a refund.

4. Orders and Payments

  • By placing an order, you agree to provide accurate billing and shipping information.

  • Payments must be made through the approved payment methods available on our website.

  • Orders are subject to acceptance and confirmation before processing.

5. Shipping and Delivery

  • Shipping times and costs vary based on location and delivery method chosen at checkout.

  • We are not responsible for delays caused by third-party courier services.

  • Any damage or loss during transit should be reported immediately upon receipt.

6. Returns and Refunds

  • Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a refund or exchange.

  • Products must be returned in their original packaging and unused condition.

  • Refunds will be processed based on our Refund and Returns Policy, which is available on our website.

7. Privacy Policy

  • Your privacy is important to us. We collect, store, and process your personal information in accordance with our Privacy Policy.

  • By using our website, you consent to our data practices as outlined in our Privacy Policy.

8. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Rushken and protected under intellectual property laws.

  • You may not use, reproduce, or distribute our content without prior written permission.

9. Limitation of Liability

  • Rushken is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.

  • We do not guarantee that our website will be error-free or uninterrupted.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Kenya.

  • Any disputes arising from these terms will be settled in the appropriate Kenyan courts.

11. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time.

  • Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

12. Contact Information
For any questions about these Terms and Conditions, please contact us at support@rushken.co.ke.